Jenn Mercer

My feedback

  1. 1,276 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      Jenn Mercer commented  · 
      Jenn Mercer commented  · 

      Hi all! we are going to feature a blog series about this and other 7.94 work; please make sure you're subscribed to the RE BBKnowHow blog to get notified when we publish! http://www.blackbaudknowhow.com/subscribe.html (The Raiser's Edge)

      Jenn Mercer shared this idea  · 
    • 23 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        Jenn Mercer commented  · 

        We will better apply the reviewed status, but we do see every comment and suggestion when it comes in.

      • 29 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          reviewed  ·  Jenn Mercer responded

          Could voters add more info about the end goal? Alias is not unique, and it is customizable so you can have Nickname field in alias a number of times to search on variations. As titled and described currently, this would be closed as “available today” without more info.

          Jenn Mercer commented  · 

          Could voters add more info about the end goal? Alias is not unique, and it is customizable so you can have Nickname field in alias a number of times to search on variations. As titled and described currently, this would be closed as "available today" without more info.

        • 203 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            Jenn Mercer commented  · 

            thank you Melissa, I was about to email you directly :)

          • 24 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              reviewed  ·  Jenn Mercer responded

              Need more info; given the availabilty of Blackbaud Mobile Pay, how would you see the mobile app including credit card processing? In what instance would you use this?

              Jenn Mercer commented  · 

              Given the availabilty of Blackbaud Mobile Pay, how would you see the mobile app including credit card processing? In what instance would you use this?

            • 122 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                Jenn Mercer shared this idea  · 
              • 27 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  Jenn Mercer shared this idea  · 
                • 4 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    Jenn Mercer commented  · 

                    Joanie, have you looked into Query Lists to see how this may work for you?

                  • 9 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      Jenn Mercer commented  · 

                      Katie, I will ask support to reach out, there is no built in limitation. Depending on connection speed, I have noticed that my Siri will sometimes take awhile to load even short dictation - for example, when I am in downtown Chicago, Siri is almost unusable. We'll do what we can from the app side! While you're waiting for support to reach out, maybe check if you can dictate the same note you were trying in the RE note into an email or phone notepad. thank you so much! Jenn

                    • 314 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        Jenn Mercer commented  · 

                        We are adding more fields to Query List in 2013, however it won't be all fields; I'd like to hear more about what the most common requests are and why so we can make the best choices. We have heard Constituent ID loud and clear - what else, and why? Feel free to email me as well, jennifer.mercer@blackbaud.com

                      • 20 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          Jenn Mercer commented  · 

                          @Melissa, I am trying to review ideas as they come in, and then go back and groom others every week to note they've been seen, make sure they aren't duplicates, cover with the team, followup with any questions, etc.

                          Jenn Mercer commented  · 

                          What types of parameters are you looking for in the recent gifts? What would you do with this information?

                        • 90 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            Jenn Mercer shared this idea  · 
                          • 12 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              Jenn Mercer shared this idea  · 
                            • 18 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                Jenn Mercer shared this idea  · 
                              • 2 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  Jenn Mercer commented  · 

                                  Thanks Rochelle - in the meantime, check out KB tip# BB89264, you can use query output to customize what fields are shown with the search results: http://www.blackbaud.com/kb/index?page=content&id=BB89264&actp=email_page
                                  On step 4, just add the title or other fields that you may need to help discern which record to choose. HTH.

                                Feedback and Knowledge Base